Jon Runnalls Surf Photography customer privacy notice

 

This privacy notice tells you what to expect us to do with your personal information.

 

Our contact details

 

Email info@jon.surf

 

What information we collect, use, and why

 

We collect or use the following information to provide services and goods, including delivery:

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•Names and contact details

•Addresses

•Purchase or account history

•Payment details (including card or bank information for transfers and direct debits)

•Account information

•Website user information (including user journeys and cookie tracking)

•Photographs or video recordings

 

We collect or use the following information for the operation of customer accounts and guarantees:

 

•Names and contact details

•Addresses

•Payment details (including card or bank information for transfers and direct debits)

•Purchase history

•Account information, including registration details

•Information used for security purposes

•Marketing preferences

 

We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

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•Names and contact information

•Customer or client accounts and records

•Financial transaction information

 

We collect or use the following information for service updates or marketing purposes:

 

•Names and contact details

•Addresses

•Marketing preferences

•Purchase or viewing history

 

We collect or use the following information to comply with legal requirements:

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•Financial transaction information

 

Lawful bases

 

Our lawful bases for collecting or using personal information to provide services and goods are:

 

•Contract

 

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

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•Contract

 

Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

 

•Contract

 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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•Consent

•Contract

 

Our lawful bases for collecting or using personal information for legal requirements are:

 

•Contract

 

Where we get personal information from:

 

•People directly

•CCTV footage, or other recorded images

•Publicly available sources

 

How long we keep information:

 

We will retain contract information for 7 years after last action

We retain marketing preferances 1 year after last action.

 

Who we share information with:

 

Other organisations

 

•Publicly on our website, social media or other marketing and information media (where appropriate)

 

•Other relevant third parties:

 

 - Welsh Surfing Federation

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal data.

 

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

 

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

 

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

 

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

How to complain

 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

 

The ICO’s address:

 

Information Commissioner’s Office

Wycliffe HouseWater Lane

Wilmslow

CheshireSK9 5AF

 

Helpline number: 0303 123 1113

 

Website: https://www.ico.org.uk/make-a-complaint

 

Last updated - 22 April 2024